Digital Membership Card FAQ

How do I add my Florida Oceanographic Coastal Center membership card to my iPhone?

Open your membership email on your smartphone and select the “Download” button. Then choose “Add to Wallet” and select “Add.” Your digital membership card will automatically be saved to your Apple Wallet and can be accessed anytime from the Wallet app.

How do I add my membership card to my Android phone?

Android users will need to download the Wallet Passes app from the Google Play Store. Once the app is installed, open your membership email on your smartphone and select the “Download” button. Your digital membership card will automatically be added to the Wallet Passes app, where you can access it anytime.

I would prefer a physical membership card. What should I do?

If you would rather use a physical membership card, please contact the Florida Oceanographic Coastal Center Membership Team to ask about available options.

I don’t have a smartphone. What can I do?

Please contact the Florida Oceanographic Coastal Center Membership Team to learn about available membership card options.

I have a question about my membership benefits. Who should I contact?

For questions about your membership, benefits, guest passes, or renewal information, please contact the Florida Oceanographic Coastal Center Membership Team.

My name is spelled incorrectly or my membership level is wrong. How can I update it?

Please contact the Florida Oceanographic Coastal Center Membership Team so we can update your membership information.

My family member is included on my membership. How can they receive their digital membership card?

Android

  1. Open your digital membership card.
  2. Tap the small “i” icon on the front of the card to view the back.
  3. Select “Share Pass” and send the card to your secondary member.

iPhone (iOS)

  1. Open your digital membership card.
  2. Tap the “…” button on the front of the card to view the back.
  3. Select the share icon in the upper-right corner.
  4. Send the card to your secondary member.

I downloaded my membership card but cannot find it. What should I do?

iPhone users:
Your membership card should automatically be saved to your Apple Wallet. Open the Wallet app and scroll through your saved cards—it may be located among your other passes.

Android users:
Make sure you have downloaded the Wallet Passes app from the Google Play Store before downloading your membership card. Once installed, your card will be available in the app.

If you continue to have trouble accessing your digital membership card, please contact the Florida Oceanographic Coastal Center Membership Team for assistance.